Tag Archives: Telecommunications

Movistar and Claro confirm they will return their clients the extra value invoiced in January in Argentina

According to the information reported on several specialized websites in Argentina, telecommunications companies Movistar Argentina (Telefonica) and Claro Argentina (America Movil) confirmed that they will return their clients the extra value invoiced in January. The measure takes place after, at the end of that month, the National Telecommunications Entity (Enacom) requested that those country’s telecommunications [...]

Telecommunications companies in Peru must launch digital channels for users to self-manage their plans

Peruvian Organismo de Inversión Privada en Telecomunicaciones (Osiptel), telecommunications regulator in the country, has officially reported on February 12th that it is requiring operators in the country to implement a web and mobile application to provide personalized information and make digital procedures easier both for fixed and mobile telephony customers, as well as internet and [...]

Argentine Government to fine telecommunications companies who have made higher increases that those established for January

According to what has been recently reported by several specialized websites in Argentina, the National Telecommunications Entity (Enacom) requested the country’s telecommunications companies that have made higher increases in their offers value than those that had been established by the Government, to give the value of the increase back to users. In dialogue with the [...]

Uruguayan pay TV operators to be able to offer broadband using private networks

The Uruguayan Government has recently announced that changes in the Media Law available in the country (Law N° 19,307; 2014) will be implemented. The most relevant ones are focused on the possibility that pay TV operators can offer services using private networks, and not only those provided by the Uruguayan telco Antel, as currently established [...]

TV Peru to provide broadcasting services via satellite to reach areas without telecommunications offers

As reported by several specialized websites in Peru this last Wednesday, the country’s Transport and Communications Ministry (MTC) led the Peruvian Radio and Television National Institute (IRTP), the entity in charge of the TV channel TV Peru, to provide the satellite broadcasting service, for educational purposes. The MTC explained that the service will allow several [...]

Cuban Government submits pay TV offer as a measure to alleviate economic crisis due to the pandemic period

As part of a new measures package recently announced by the Cuban Government, the Cuban Economy and Planning Ministry launched this week the report Cuba y su desafio economico y social, which highlights a series of measures to be applied due to the crisis caused by the coronavirus pandemic in several areas, including the telecommunications [...]

Chile launches new platform to cancel telecommunications offers

Chilean National Consumer Service (SERNAC) announced on June 11th the launch of the Me Quiero Salir platform, which it defined as a tool available to consumers so that they can expressly and clearly request the term of one or more subscriptions for the telecommunications services provision  that have been ran with a company. According to [...]

Chile extends term of new plan to provide mobile phone, internet and pay TV services to those most affected by the Coronavirus

Chilean Transport and Telecommunications Ministry (MTT) and telecommunications regulator Subtel announced an agreement with operators in the country, such as Movistar, Entel, Claro, VTR and Grupo GTD, together with Wom, Mundo Pacifico and CMET, to extend the Solidarity Connectivity Plan launched in April for 30 days. The initiative aims to provide benefits for Chilean citizens, [...]

Osiptel enables to cancel telecommunications services gradually for non-payment in Peru

With the aim of reducing the high delay levels in telecommunications services payments, the Peruvian Telecommunications Private Investment Supervisory Agency (Osiptel) enabled operating companies to start cancelling telecommunication services gradually for non-payment in the country from today on. According to what Osiptel has officially reported, the regulator informed that it has not cancelled telecommunications services [...]

Subtel notifies VTR for services interruptions in Santiago de Chile

After last Friday, May 8th, an almost 10-hour failure  that affected landline, mobile internet and pay TV VTR customers was reported in comunes like Peñalolén, Lampa and Colina (Santiago de Chile), the Chilean Telecommunications Subsecretary decided to notify the company.  In the document, the regulator asked VTR for more information regarding the reasons why the [...]