Net ordered to compensate client with discount

Sao Paulo court ordered Brazil’s main pay TV operator, Net, to compensate a client with a R$ 7.50 (US $ 2.3) monthly discount because it no longer offers free-to-air channels Record, SBT and RedeTV on its lineup.

The operator is also obligated to reimburse the client for the money already paid since March 30, once the channels abandoned the lineup, after the analogue switch-off in Sao Paulo.

Judge Eduardo Francisco Marcondes said that given the absence of information on the value of the service he arbitrarily decided a reduction of R$ 7.50 per month, that is, R $ 2.50 per each of the channels. “The price of the monthly plan must be reduced by that value until the channels are restored,” he said in the ruling.

In March, the channels also were removed from Claro, Sky and Oi. Vivo already announced that it will stop offering them in June. Simba, the company that represents the interests of Record, SBT and RedeTV, is demanding a compensation for their digital TV channels.