MULTICHOICE Zambia has apologised over the GOtv channel black-out experienced in Livingstone and Solwezi and assured subscribers the signal will be restored in the two towns.
Thousands of GOtv subscribers in Livingstone and Solwezi have had no signal to the digital pay television platform for the last two weeks. MultiChoice Africa general manager corporate affairs Caroline Creasy, who apologised over the blackout at a media briefing in Livingstone on Wednesday afternoon, said engineers were on the ground to rectify the problem in the two towns.
“This is the first time we have experienced such a problem where the regulator, Zambia Information and Communications Technology (ZICTA) gave out our frequencies to another operator. We have been given other frequencies. We are engaging ZICTA and other stakeholders in Zambia to secure the future of our business. However, we sincerely apologise to our clients for the blackout,” Ms Creasy said.