COFEK sues GOtv, StarTimes seeking compensation

The Consumers Federation of Kenya (COFEK) has sued pay-TV providers, GOtv and StarTimes, over the failure to relay free-to air channels from three broadcasters- Standard Group, Nation Media Group and Royal Media Services, and now seeks compensation for the affected Kenyan subscribers. COFEK filed the case at Kenya’s Milimani Courts, after its two weeks’ notice to the operators.

COFEK’s move comes after the Kenyan Court of Appeal ruled the digital migration case in favour of the Kenyan broadcasters and the Supreme Court prohibited StarTimes, GOtv, Pan African Network and Signet from broadcasting channels from the three broadcasters without their consent.

However, COFEK argues that the two digital TV service providers sold STB to Kenyans on the promise they would air FTAs and should now “compensate affected prepaid subscribers by way of either refunds and/or credit equivalent to the period of the Local Free-To-Air channels have not been relayed.”