GOtv reduces its rates in Kenya in the monthly subscription fee of two of it bouquets. A reduction of 28% and 53% has been done for the two bouquets, GOtv Value and GOtv Lite, in an attempt to bring digital family entertainment for Kenyans at a reasonable price.
In addition to lowering of its price, GOtv Kenya also added more channels on its bouquet, GOtv Lite, allowing its subscribers for more entertainment. The existing 14 TV channels on the bouquet are being enriched with SuperSport Blitz and Emmanuel TV. Moreover, GOtv offers sports content on its SuperSport Select and SuperSport Select 2, providing viewers with Kenya Premier League and other football leagues around the world, at no additional fee.
Felix Kyengo, the general manager of GOtv Kenya, said: “Our subscribers will pay less but still enjoy the same quality of entertainment. They will also continue to access the same number of channels on their respective bouquets only at a lower rate”.
He further added that: “To boost our customer experience, we recently unveiled over 30 customer service centres countrywide where customers obtain after sales support such as decoder diagnoses and sales, software upgrades, repair or replacement faulty decoders, consumer education (self-help service techniques), installation services, Subscription payment, purchase accessories among others”.